What Licences are Required for Property Managers?

So, you’d like to begin a career as a property manager?

Being a property manager means acting as a third party who is hired by a landlord or property investor to manage the day-to-day operations at a rental property. Without the work and support of a residential property manager, the industry would fall flat. Vital in making sure a property holds or increases its value, their responsibilities are hugely varied, depending on the agency.

Responsibilities of a Property Manager include (but certainly aren’t limited to):

Dealing with tenants

Working as the communicator between the owner of the property and the tenants, the property manager will deal with all tenant-related issues, acting as a representative for the landlord.

Owner communication

Meaning keeping the owner informed of vacancy rates, business policies, legal issues and any maintenance and repairs that are needed on their property.


In charge of keeping the property in respectable condition as well as the surrounding grounds. The essential duties can include dealing with repairs, breakages and the general maintenance of the grounds, entrances, and gardens.

To be a good property manager you need to:

  • Be a people person
  • Be comfortable on the phone
  • Enjoy solving problems
  • Be excellent at managing expectations
  • Be empathetic and caring
  • Be a good listener

Do you tick all those boxes? Great! Let’s talk about how one becomes a property manager in Queensland.

You must earn a qualification before you can become registered to work as a property manager in Queensland. At the end of the article, we’ll list a collection of schools one can attend to obtain the necessary qualifications.

There are multiple qualifications for you to choose depending on your ultimate goal.

property management career

If you are only wanting to work as a Property Manager for an already existing property management agency then you can obtain the Real Estate Property Manager or Salesperson Registration Certificate. We spoke with James from an Airbnb management compnay in Brisbane – Breezybnb. He said that there has been an influx of people looking to get into the space thanks to the sharing economy platforms like Airbnb. “Airbnb has made traditional property management evolve from just real estate to a hospitality service.” He believes that if traditional letting agents don’t embrace the change, a large number of their premium properties will be lost.

“Airbnb has made traditional property management evolve from just real estate managers to a hospitality service.”

If you’re wanting to start your own Property Management Agency or Real Estate Agency then you can study for the Real Estate Agent Licence Course.

If your goal is managing an entire residential building then you can earn a Resident Letting Agent Course.

Once you’ve achieved the relevant qualification, the next step is to apply to the Office of Fair Trading (Queensland) for your registration to work in the industry. This is done in five simple steps:

  1. Visit the OFT site to confirm you meet the eligibility for the application.
  2. Fill in the OFT Registration or Licence Application Form
  3. Attach to your Application Form a copy of your course Statement of Attainment from wherever you gained the qualification from
  4. Attach formal identification (this can be a QLD drivers licence or birth certificate)
  5. Attach payment of your registration or your licence fees

And that’s that! Once your application has been sent it can take between four and six weeks for the OFT to process your application. Once successfully processed, you are now registered as a Queensland property manager!

So, now what?

Well, now you’re ready to begin your real estate career! Most, if not all property managers have some experience as real estate agents. However, this is not always the case. And if you’re applying for a property manager position then you can make clear that property management has always been your goal, not property sales or letting!

What you will have going for you is due to the large apartment boom across Queensland (and Brisbane in particular) – trusted property managers are now in massive demand, with a serious shortage within the property industry. 2019, as it turns out is a great time to start your career!

Like all job opportunities, the onus is on you not to just sit back and wait for a job opportunity to come to you, you need to be proactive. Identify the companies you would like to work for and approach them directly.

You can demonstrate the fantastic property management skills you have obtained via your course by calling prospective agencies, talking to them over the phone and email and going and seeing them in person!

Sounds like a career path you’d be interested in? Below we’ve listed the institutions in Queensland you need to attend to get the ball rolling:

Property Training Australia

Address: Multiple locations including Bundall, Bundaberg & Sunshine Coast

Validum Institute

Address: Level 1, Unit 9/385 Sherwood Rd, Rocklea QLD 4106, Australia

Australian School of Business and Law Pty Ltd

Address: 26 Excelsa St,  Sunnybank QLD 4109

Harcourts – The Academy

Address: 31 Amy Johnson Pl, Eagle Farm QLD 4009, Australia

Macdonald Education

Address: Level 4  138 Albert Street Brisbane QLD 4000

National Institute of Education and Technology

Address: 8 Clunies Ross Ct, Eight Mile Plains QLD 4113, Australia

Newton College

Address: 98 Cleveland St, Greenslopes QLD 4120, Australia

What Licences are Required for Air Conditioning Unit Installers in Queensland

To work as a registered air conditioner installer in the state of Queensland, you need to be licenced. However, as there are different types of air conditioner systems requiring different skills, there is a multitude of licences available, and you need to obtain each one dependent on the level of work.  The main pathway is through the ARC (Australian Refrigeration Council).

hvac guy fixing air conditioning units

What Does an Air Conditioner Installation Expert Do on a Day to Day?

We spoke with Brett Shipley from Air Con Sunshine Coast about what his workday usually involves and what apprentices can expect working as an air con installer.

  • licenced air conditioning installerEstablishing job requirements from drawings and specifications
  • Laying out installation reference points
  • Drilling holes, installing mounting brackets and cutting, bending and threading piping
  • Installing air conditioning units on the sunshine coast and repairing components such as compressors, motors, condensers, evaporators, switches and gauges, and copper lines for steam, gas, refrigerant, compressed air, oil, and chilled water is Brett’s favourite type of work
  • Bolting, soldering, riveting, welding and brazing pipes to connect equipment, and checking the alignment and accuracy of fit
  • Filling systems with gas or fluid to check for leaks
  • Testing refrigeration systems, checking mechanisms and making adjustments
  • Removing test gas and fluid using vacuum pumps, and filling with refrigerant
  • Checking and overhauling refrigeration systems, diagnosing faults and repairing and replacing defective components
  • Adjusting system controls and mechanisms and reassembling systems

Let’s take a look at the different licences

Licence Name: RAC01 – Refrigerant handling licence – qualified persons (Full refrigeration and air conditioning licence: 2 & 3 years)

What this means: you are able to handle a refrigerant for any work in the refrigeration and air conditioning industry, other than the automotive industry

Licence Name: AAC02 – Refrigerant handling licence – qualified persons (Automotive air conditioning licence: 2 & 3 years)

What this means: you are able to handle a refrigerant for any work on air conditioning equipment fitted to the cabin of a motor vehicle.

Licence name: RSS03 – Refrigerant handling licence – qualified persons (Restricted heat pump – split systems – installation and decommissioning licence: 2 & 3 years

What this means: you are able to handle a refrigerant for the installation and decommissioning of any of the following: a single-head split system air conditioner of less than 18kW, a 2-part hot water heat pump of less than 18kW, a 2-part swimming pool heat pump of less than 18kW.

There are also trainee licences one needs to obtain beforehand

Licence name: TL000 – Refrigeration and air conditioning trainee licence.

What this means: you are able to handle a refrigerant while undertaking training and/or assessment in a classroom setting and at your workplace under supervision. The supervisor must be the holder of a licence that entitles them to engage in work for which the licensee is being trained. This licence is valid for the period of training, which can be up to one year.

Licence name: CL000 – Refrigeration and air conditioning trainee licence (Classroom)

What this means: To handle refrigerant in a classroom setting only. The licensee cannot handle refrigerant outside the classroom setting. This licence is valid for a period of training which can be up to 1 year.

air conditioning installers

Before achieving any of the above licences, you need to achieve one (or more depending on your licence) of the following:

  • Successful completion of an Apprenticeship as a Refrigeration Mechanic, e.g., Proficiency Certificate; or
  • Trade Recognition Certificate: Refrigeration Mechanic; or
  • Trade Certificate with a Trade Outcome of Refrigeration Mechanic and evidence of industry experience; or
  • MEM30205 Certificate III in Engineering Mechanical Trade (Refrigeration and Air conditioning)
  • UEE32211 Certificate III in Refrigeration and Air conditioning; or
  • UEE42711 Certificate IV in Air conditioning and Refrigeration Servicing; or
  • UEE42811 Certificate IV in Air conditioning Systems Energy Management and Control; or
  • UEE42911 Certificate IV in Refrigeration and Air conditioning Systems; or
  • UEE50311 Diploma of Electrical and Refrigeration and Air conditioning; or
  • UEE51211 Diploma of Air conditioning and Refrigeration Engineering; or
  • UEE62511 Advanced Diploma of Air conditioning and Refrigeration Engineering; or
  • MEM30298 Certificate III in Engineering – Mechanical – Refrigeration and Air conditioning
  • UEE31306 Certificate III in Refrigeration and Air conditioning; or
  • UTE30999 Certificate III in Electrotechnology Refrigeration and Air conditioning.

Registered Queensland Course Providers

Here are four educational institutions in Queensland where one can achieve there Certificate III in Air-conditioning and Refrigeration:

  1. Australian Institute of Business and Technology
    Address:  Levels 1, 3/18 Mount Gravatt Capalaba Rd, Upper Mount Gravatt QLD 4122, Australia
  2. Australian Trade Training College Ltd
    Address: 294 Scarborough Rd, Scarborough QLD 4020, Australia
  3. Axial Training Pty Ltd
    Address: 3398 Pacific Hwy, Springwood QLD 4127, Australia
  4. TAFE Queensland
    Address: 66 Ernest St, South Brisbane QLD 4101, Australia

If you’re trained up and looking for work – Contact Brett from Air Con Sunshine Coast – He’s looking for help with his business in the Caloundra area.

Guide to Becoming a Certified Plumber [Australia]

Becoming a certified plumber can open up many career opportunities and offer a variety of benefits. The path of becoming an accredited plumber varies considerably from one city to another. However, few requirements are similar in most areas. To acquire a plumbing certification in all states in Australia you need to have industry recognized qualification which includes a Certificate III in plumbing, a completed apprenticeship, and a licence and registration with the appropriates state building authority (for example Victoria) . Even though it is possible to get work even without having completed your certificates, you may be restricted with the jobs you can handle thus not able to earn as much money as many qualified plumbers earn.

plumbing activitiesDepending on the environment you wish to work in, commercial or domestic usually dictate what qualifications you will require to succeed. plumbing courses covers every major area of plumbing necessary to help you handle any plumbing work. Plumbing works may also cover workplace health and safety practices since it can be dangerous sometimes and that is why you require professional plumbers.

Step 1: Establish Your Base for Education

First, getting your high school diploma is the first step on your way to becoming a qualified plumber. Basic knowledge of knowing how to write and read math and science is very critical when pursuing any profession in this industry. Having advanced knowledge of these subjects is much necessary for plumbers since their profession involves gauging water and making accurate measurements.

Step 2: Enrolling in Technical Courses

After earning a diploma course in high school, the next step is enrolling in a professional plumbing course. Some states require several numbers of hours in class so that you can qualify to be a licensed plumber. Some technical courses are accessible through a variety of private and public schools and programs. The curriculum depends on your state or city requirement, but the basic topics include;

• Local plumbing codes

• Venting and draining

• Water heating systems

• Soldering and pipe cutting

• Electric basics

Step 3: Find An Internship

Depending on the state you live, most likely you will be required work with an experienced plumber for some hours as an apprentice. The duration of apprenticeship can vary, but it can take even up to five years. By enrolling in a technical course, you can be able to finalize your apprenticeship earlier. Due to the explosion in population growth, there is a lot of work in Queensland. Finding a certified plumber in Gold Coast regions like Burleigh and Broadbeach would be a good place to start looking.

Step 4: Do The Test

In some states, you will be needed to pass a practical test, written exam or both to earn a license in plumbing. During the training, you are taught in depth how to connect water supplies, fix domestic appliances, find faults, attending emergency call-outs and many other things.

If testing is a must in your area, most likely you will take it when you complete apprenticeship program and technical courses. In general, expect the examination to be cumulative of everything you learned in the classroom and on internship. Based on the requirement of your state, you will be considered as a certified plumber once you have passed all the tests and now you can be legally permitted to complete any plumbing work without any assistance from another accredited plumber. For more information refer to your local state’s guide. Here’s Victoria‘s requirements: https://www.skills.vic.gov.au/victorianskillsgateway/Students/Pages/OccupationSearchDescription.aspx?type=occupation&searchid=738

Expanding Your Business: Distribution, Franchising, Licensing

As you expand your businesses there comes a point where you have to consider allowing
someone else access to your ideas or part of your business to enable controlled expansion. There are
3 common ways for someone to consider this option – Distribution, Franchising, Licensing.


This situation usually occurs where you manufacture, make or supply goods. The distributor buys
those goods from you as a discounted rate and resale, to sell it on to others. The goods can be
anything at all from handbags to software. A distributor will enter into an agreement with you to
supply the goods and enabling them to buy from you at favorable (lower than you would normally
sell) prices. However, the distributor will always remain an independent business to your
organization so you effectively don’t have control over their business. Of course, in the agreement
you will have some say about certain aspects connected with selling and promoting your goods. For
example, you will place limits on the advertising (to ensure that your product is not misrepresented).
So, because the distributor can buy from you at a lower rate than you would usually charge, you will
ask them to purchase minimum levels of products from you in a given period. Agreements usually
linked to specific geographical areas (referred to as territories) and can be exclusive. It means that
only one distributor can sell your products in a particular territory. That’s why you must consider this
carefully because limitations in this way may limit your expansion. Needless to say, you have to
include some incentive schemes (to promote sales levels), liability levels, confidentiality, shipping,
insurance when the title (ownership) of the goods will pass.


To some extent franchising takes the ideas behind distribution further. With franchising the
franchiser (organization allowing their business to be franchised) allows the franchisee to actually
use their business idea, its name and brand, trademarks etc and so has control over the franchisee.
Franchisees usually see the main advantage in getting in a franchise is that they are starting up a
business with an already proven track record. Typically, statistics show that franchises have a lower
failure level than other start up businesses. However, conversely the restrictions may place a sealing
on the Franchisees earnings level. Again both parties will enter into an agreement and usually there
is an initial payment for purchasing the franchise (i.e. the right to use the brand name etc).
Nevertheless, because the franchisee has continuing support from the franchiser there will be a
continuing payment (usually based on a percentage of revenue) from the franchisee to the
franchiser. In addition, there are more extensive obligations from the franchiser who will usually
providing training, premises or assistance with locating them, assistance with set up and then with
improving the business. It includes certain business support such as aspects of management and
accounting. In return, in order to protect their brand, the franchiser will have greater control over the
franchisee’s business and will monitor the franchisee’s performance. Like Distribution Agreements,
Franchise Agreements will cover specified territories and can be exclusive. It includes exit strategy,
restrictions, and clearly define the level if support.


Business Licensing
This situation occurs where you own rights, including the ownership over ideas, design, inventions,
artistic expressions etc and as protected by copyright, patents, trademarks. So, you are happy to
allow an independent person or organization (the Licensee) to buy that right to make and/or use it,
as appropriate, make, sell, market and goods or services. This means that the owner allows the
licensee the right to use the intellectual property rights, actually still retaining ultimate ownership.
Licensing Agreements will be for a fixed time (the term) and like the other agreements can be
exclusive. In a licensing agreement, the licensor’s control over the manufacture and sale of goods
etc will be much less but there is usually a very limited or no level of support offered to the licensee.
As well as an initial payment for the license, the licensor will pay the licensee a continuing payment,
usually a royalty which will be based on production etc. Other points you should consider in the
agreement will include whether you will allow sub-licensing, taxation on royalties, quality controls,
and as applicable product liability indemnity.


signing agreement
All of these agreements are potentially suitable whether you manufacture or make goods or supply
services. Initially, you need to consider the levels of control that you wish to maintain. All of them
however do depend on how you have properly protected your “business” with the appropriate
trademark or patent. Although at the start of the process you all potential parties to any such
agreement should sign a Non-Disclosure Agreement (NDA) you will still be releasing your very
valuable business “secrets and know-how”. It is vital that whichever option you explore that your
final agreement is written so both parties understand the obligations and boundaries of the