So, you’d like to begin a career as a property manager?

Being a property manager means acting as a third party who is hired by a landlord or property investor to manage the day-to-day operations at a rental property. Without the work and support of a residential property manager, the industry would fall flat. Vital in making sure a property holds or increases its value, their responsibilities are hugely varied, depending on the agency.

Responsibilities of a Property Manager include (but certainly aren’t limited to):

Dealing with tenants

Working as the communicator between the owner of the property and the tenants, the property manager will deal with all tenant-related issues, acting as a representative for the landlord.

Owner communication

Meaning keeping the owner informed of vacancy rates, business policies, legal issues and any maintenance and repairs that are needed on their property.


In charge of keeping the property in respectable condition as well as the surrounding grounds. The essential duties can include dealing with repairs, breakages and the general maintenance of the grounds, entrances, and gardens.

To be a good property manager you need to:

  • Be a people person
  • Be comfortable on the phone
  • Enjoy solving problems
  • Be excellent at managing expectations
  • Be empathetic and caring
  • Be a good listener

Do you tick all those boxes? Great! Let’s talk about how one becomes a property manager in Queensland.

You must earn a qualification before you can become registered to work as a property manager in Queensland. At the end of the article, we’ll list a collection of schools one can attend to obtain the necessary qualifications.

There are multiple qualifications for you to choose depending on your ultimate goal.

property management career

If you are only wanting to work as a Property Manager for an already existing property management agency then you can obtain the Real Estate Property Manager or Salesperson Registration Certificate. We spoke with James from an Airbnb management compnay in Brisbane – Breezybnb. He said that there has been an influx of people looking to get into the space thanks to the sharing economy platforms like Airbnb. “Airbnb has made traditional property management evolve from just real estate to a hospitality service.” He believes that if traditional letting agents don’t embrace the change, a large number of their premium properties will be lost.

“Airbnb has made traditional property management evolve from just real estate managers to a hospitality service.”

If you’re wanting to start your own Property Management Agency or Real Estate Agency then you can study for the Real Estate Agent Licence Course.

If your goal is managing an entire residential building then you can earn a Resident Letting Agent Course.

Once you’ve achieved the relevant qualification, the next step is to apply to the Office of Fair Trading (Queensland) for your registration to work in the industry. This is done in five simple steps:

  1. Visit the OFT site to confirm you meet the eligibility for the application.
  2. Fill in the OFT Registration or Licence Application Form
  3. Attach to your Application Form a copy of your course Statement of Attainment from wherever you gained the qualification from
  4. Attach formal identification (this can be a QLD drivers licence or birth certificate)
  5. Attach payment of your registration or your licence fees

And that’s that! Once your application has been sent it can take between four and six weeks for the OFT to process your application. Once successfully processed, you are now registered as a Queensland property manager!

So, now what?

Well, now you’re ready to begin your real estate career! Most, if not all property managers have some experience as real estate agents. However, this is not always the case. And if you’re applying for a property manager position then you can make clear that property management has always been your goal, not property sales or letting!

What you will have going for you is due to the large apartment boom across Queensland (and Brisbane in particular) – trusted property managers are now in massive demand, with a serious shortage within the property industry. 2019, as it turns out is a great time to start your career!

Like all job opportunities, the onus is on you not to just sit back and wait for a job opportunity to come to you, you need to be proactive. Identify the companies you would like to work for and approach them directly.

You can demonstrate the fantastic property management skills you have obtained via your course by calling prospective agencies, talking to them over the phone and email and going and seeing them in person!

Sounds like a career path you’d be interested in? Below we’ve listed the institutions in Queensland you need to attend to get the ball rolling:

Property Training Australia

Address: Multiple locations including Bundall, Bundaberg & Sunshine Coast

Validum Institute

Address: Level 1, Unit 9/385 Sherwood Rd, Rocklea QLD 4106, Australia

Australian School of Business and Law Pty Ltd

Address: 26 Excelsa St,  Sunnybank QLD 4109

Harcourts – The Academy

Address: 31 Amy Johnson Pl, Eagle Farm QLD 4009, Australia

Macdonald Education

Address: Level 4  138 Albert Street Brisbane QLD 4000

National Institute of Education and Technology

Address: 8 Clunies Ross Ct, Eight Mile Plains QLD 4113, Australia

Newton College

Address: 98 Cleveland St, Greenslopes QLD 4120, Australia